Privacy Policy
Last updated: April 24, 2026
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At MehndiAura, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Profile picture and username if you choose to provide them.
- Contact Form: Name, email, and message content when you contact us.
- User Content: Any designs, reviews, or other content you submit to the platform.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: Pages visited, features used, search queries, and interaction data.
- Log Data: IP address, browser type, date and time of access.
- Crash Reports: Technical data sent when the app encounters an error.
1.3 Information from Third Parties
- Social Login: If you sign in using Google or Facebook, we receive your public profile information.
- Analytics Providers: Aggregated analytics data from services such as Firebase Analytics.
2. How We Use Your Information
- Provide, operate, and improve the MehndiAura Service
- Create and manage your account
- Personalise your experience and deliver content relevant to your interests
- Respond to your inquiries, comments, and support requests
- Send you updates, promotional communications, and app notifications (opt out at any time)
- Monitor and analyse usage trends to improve the app
- Detect, prevent, and address technical issues and security vulnerabilities
- Comply with legal obligations
4. Data Storage & Security
Your information is stored on secure servers. We implement commercially reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
6. Children's Privacy
MehndiAura is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data has been provided, we will promptly delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@mehndiauara.com.
7. Your Rights & Choices
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Request transfer of your data to another service provider.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Account Deletion: Delete your MehndiAura account via app settings at any time.
To exercise any of these rights, contact us at support@mehndiauara.com.
8. Third-Party Services
MehndiAura uses the following third-party services which may collect data independently:
| Service | Purpose |
|---|---|
| Firebase (Google) | Analytics, crash reporting, authentication |
| Google Analytics | Website usage analytics |
| Cloudinary / AWS S3 | Image storage and delivery |
Each of these services has its own privacy policy. We encourage you to review them.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and may provide additional notice via the app or email.
Your continued use of MehndiAura after any changes constitutes your acceptance of those changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy team:
MehndiAura Privacy Team
📧 support@mehndiauara.com
📍 Karachi, Pakistan